Our software solutions are aimed at improving the effectiveness of the contact center and improving business processes. Each decision is an integral part in building a modern, effective contact center.
A software solution based on artificial intelligence is able to perceive and process natural human language
A software product for automating interactions with clients
This solution provides real-time recognition of the subscriber based on the unique parameters of his voice.
Smiddle Omnichannel enables call centers to use popular instant messengers to interact with customers simply and easily.
A software solution for voice-over of data to the client in the process of their interaction with IVR.
A software solution to enable video communication between customers and contact center agents.
A software product for conducting and processing the results of large outbound campaigns in the Contact Center.
Software solution for integration of 1C-based CRM with Cisco Contact Center
Smiddle software products allow you to combine the functionality of the Cisco contact center with your Siebel CRM in a single window.
This product will help you to achieve the ideal service in your contact center.
The system, allowing to create and implement the scenarios of communication with Customers for Contact Center agents.
A modern software solution for recording and storing calls and chats of contact center operators with customers.
