Our software solutions are aimed at improving the effectiveness of the contact center and improving business processes. Each decision is an integral part in building a modern, effective contact center.
A software solution based on artificial intelligence is able to perceive and process natural human language
A software product for automating interactions with clients
This solution provides real-time recognition of the subscriber based on the unique parameters of his voice.
Your clients will be happy to communicate with you in the usual way, without bothering to make calls, IVR passing and long waiting on the line.
A software solution for voice-over of data to the client in the process of their interaction with IVR.
Smiddle Smart SIP Proxy is a software solution designed to substitute outgoing phone numbers with other numbers from an easily modifiable list.
A software product for conducting and processing the results of large outbound campaigns in the Contact Center.
Software solution for integration of 1C-based CRM with Cisco Contact Center
This software product will allow your agents to carry out all necessary operations in single window, without switching between Cisco Finesse and CRM Siebel.
This product will help you to achieve the ideal service in your contact center.
The system, allowing to create and implement the scenarios of communication with Customers for Contact Center agents.
A modern software solution for recording and storing calls and chats of contact center operators with customers.
